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Sales & Support : 888-889-9683

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Customer Service Solutions

Ready to Serve Your Supply Needs

The Fairmont Supply team is ready to serve your all of your supply chain management needs for product information, on-time delivery, special sourcing, training, reporting and more.  

Our customer service team offers:

  • Years of experience exceeding industry standard
  • Extensive product knowledge
  • 24-hour service with quick and live response
  • Specialty sourcing capabilities


Technical Expertise
Our highly trained and experienced staff provides superior product and service support and training and best-in-class application recommendations and assistance.
  • Professional Product Specialists at your service
  • Updated technical information on all products offered
  • Product selection assistance and standardization recommendations
  • Safety compliance surveys and inspections
  • Alternative product recommendations based on your needs
  • Manufacturer?s recall and product improvement notifications
  • Manufacturer?s literature/catalogs on request
  • Training seminars
  • Hose fabrication and services


Distribution Centers & Logistics
  • 18 Distribution Centers
  • Cover the entire US within 2-day ship zone
  • 200 Fairmont delivery trucks
  • UPS, FedEx, LTL or truckload delivery options
  • Will call pick up at each location


Vendor Training
  • Ability to facilitate training in multiple product categories such as hose crimper training
  • Opportunity for employee certification with several vendors


Vendor Consolidation
  • Potential cost saving opportunities
  • Good, better, best product offerings
  • Opportunity to create SKU Rationalization
  • Reduced procurement and supplier management costs


Usage/Customized Reporting
  • Order tracking capacities
  • Usage reports by week, month or year
  • Ability to create reports customized to your needs
  • Ability to send automated reports to any distribution list

Contact our customer service representatives

Contact one of our dedicated customer service representatives today at 888-889-9683 or at sales@fairmontsupply.com.

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