• Home
  • > Customer Service Solutions

CUSTOMER SERVICE SOLUTIONS


Ready to Serve Your Supply Needs

The Fairmont Supply team is ready to serve your all of your supply chain management needs for product information, on-time delivery, special sourcing, training, reporting and more.

Our customer service team offers:

  • Years of experience exceeding industry standard
  • Extensive product knowledge
  • 24-hour service with quick and live response
  • Specialty sourcing capabilities

Technical Expertise

Our highly trained and experienced staff provides superior product and service support and training and best-in-class application recommendations and assistance.

  • Professional Product Specialists at your service
  • Updated technical information on all products offered
  • Product selection assistance and standardization recommendations
  • Safety compliance surveys and inspections
  • Alternative product recommendations based on your needs
  • Manufacturer's recall and product improvement notifications
  • Manufacturer's literature/catalogs on request
  • Training seminars
  • Hose fabrication and services

Distribution Centers & Logistics

  • 18 Distribution Centers
  • Cover the entire US within 2-day ship zone
  • 200 Fairmont delivery trucks
  • UPS, FedEx, LTL or truckload delivery options
  • Will call pick up at each location

Vendor Training

  • Ability to facilitate training in multiple product categories such as hose crimper training
  • Opportunity for employee certification with several vendors

Vendor Consolidation

  • Potential cost saving opportunities
  • Good, better, best product offerings
  • Opportunity to create SKU Rationalization
  • Reduced procurement and supplier management costs

Usage/Customized Reporting

  • Order tracking capacities
  • Usage reports by week, month or year
  • Ability to create reports customized to your needs
  • Ability to send automated reports to any distribution list


Contact one of our dedicated customer service representatives today at 888-889-9683 or at sales@fairmontsupply.com

CONTACT US
  • STAY CONNECTED. Join our newsletter for
    special offers and the latest updates

    STAY CONNECTED WITH US

Log in




Forgot My Password

No Log In ?

Register Now

Select a Shipping Location

For this session, please confirm your default Shipping Location or choose an alternate Shipping Location from the list below.

Your Default Shipping Location

,,

Phone :

Select an alternate Shipping Location for this session:

Note: Changing your shipping location may affect the availability of items in your cart.

Ship To Name Address City State Zip Code

PICKING LOCATION


Warehouse name Address City State Zip Code

Please fill in the details below and we will get back to you!

0%
Live Chat